Social media marketing: what it is and how it works
Social media marketing: what it is, how it works, and how to do it best to get results in web marketing.
Can companies quickly
communicate the news of their event, a significant update, or other?
The communication
activity on these social platforms is precisely that of social media marketing,
generally managed by a social media manager - a specialized figure, a web
marketing professional, who plans, manages, and verifies your online
communication.
It is appropriate to
make a necessary premise before talking about social media marketing.
Remember when, a few
years ago, effective advertising was conceived only as that on TV? It was
thought that television was the only natural channel capable of quickly spreading
the news, then repeating it, perhaps, several times in a period. universal solz
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marketing services.
The advertisers spent
the hours, together with their team, thinking about the campaigns, the slogans,
and the story to tell. Hand in hand was billboard advertising, which also helped
reinforce the message.
Then, with the advent
of the network, but particularly with the birth of Facebook, something in
advertising marketing started to change. From simple entertainment on
Facebook, the platform has been conceived as a powerful tool for distributing
advertising messages.
Where could you find
so much data, left spontaneously and, therefore, use it to filter advertising
campaigns even better in an even more targeted way? Undoubtedly on Facebook.
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In the beginning, like
all things, however, you did not know how to communicate on the platform in the
right way. It had not yet come to understand that those present on Facebook
were very different users from those you could hit with an advertisement on
television.
From here began a
reflection on communication: how to communicate with Facebook effectively? The
copy had to be attractive and the images, which meant studying carefully what
was happening.
A real revolution was
underway, which would then completely change the fate of traditional marketing,
becoming web marketing.
Web marketing goes
hand in hand with traditional marketing: it is from the latter that the most
effective strategies come, which have now clearly been converted to completely
different methods and tools.
Today, communication
has undoubtedly changed, and this is also because the tools with which it is
managed are different. For this reason, we are here to talk about social media
marketing.
An important point I
would like to focus on is that social media marketing, unlike traditional
advertising, allows the public to have "a voice" and communicate with
their company.
Index [ hide ]
1 Social media
marketing: definition of a job and a way of communicating
2 Social media
marketing: what is done in practice
3 Social media
marketing: the benefits of this job for your business
4 Examples of social
media marketing
Social media
marketing: definition of a job and a way of communicating
To better define what
social media marketing is, I borrow the description from Wikipedia:
One characteristic
that concerns today's communication is the impossibility of creating
face-to-face relationships with its users or rather with its audience.
And this is because
you are remote, and it isn't easy to understand what your target wants. In any
case, however, it is indispensable to create a relationship with the people you
want to contact and, to do so, you need to interact with them.
It is using the power
of social media, hence the need to deepen this matter and all the marketing
implications that gravitate around it.
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The purpose of social
media marketing is to create a conversation with users.
I take, for example, a
company that I have been following personally for a couple of years now, both
in terms of blogging and that of the Facebook group.
Having the opportunity
to interact with the target directly, thus using the private messages of the
community, their requests for information, their comments under the social
posts, allowed me to understand better what to aim for to write articles.
Let me explain: if I
notice that more than a hundred messages arrive regarding the request for
information about a service that the company offers in a month, obviously my
editorial plan for that month will have one or two articles - in plus - who
answer those questions.
Listening to the
target, talking to them, understanding their doubts, and observing how much the
company's communication may not be apparent on some points, while it is
brilliant on others, therefore using Facebook as an interaction tool allows you
to optimize your content - blog, video or otherwise - making them truly
effective.
Many think that social
media marketing is separate from blogging, as they are two different forms of
communication.
The truth lies only in
the second point, in the sense that objectively the communicative style must
necessarily be different. Indeed, the target is always the same, but it is also
equally valid that those who interact with the company through social media do
not want long and complicated posts to read.
Also, for this reason,
to give an example, social communication - and a social media manager can
confirm this - also makes use of emoticons.
Emoticons are those
symbols placed side by side with words to emphasize their concepts. There,
communication must be immediate, attractive, fun, and comprehensive. The public
looks for this on social media.
Another distinction
must be made because each social network then wants its communication and,
therefore, there is a further differentiation of the work to be done. But this
is not the place to deepen this complex discourse as well. Universal solz the best it services company in USA.
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Returning, therefore,
to the great help that social platforms such as Facebook, Instagram, or
Linkedin can give, we must focus on understanding what it means to invest in
social media marketing activities. This aspect of online communication must be
managed very carefully as it can help you a lot in your marketing.
An example of an
activity can be writing a blog post and then distributing it on social
networks. This way, you do two things:
- Stimulate your target with content.
- Take them to visit your blog.
- Get in touch with me.
This is only one of your actions by linking blogs and
social networks. In reality, the social media marketing activity itself is very
structured; we will see it shortly.
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